Editorial

Perspectives on AI & work

How do you check an AI answer before using it?

AI suggests a plan for relaunching your website. An example shows how to tell whether you can rely on it.

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An answer needs checking. Lines lead from an open thought to a tick.
A pale strip of paper passes through glass panels on a dark surface.

How does a team change when AI takes on part of its work?

An example from customer service shows what changes in the handovers and what a team has to agree on.

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A transparent glass plate connects two brass supports on a dark surface.

How do people build trust when working with AI?

People rely on each other when they know what they have promised one another. That still holds when AI is part of the work.

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